FAQs

Yes! New patient initial consultations are typically available within 1 week. For urgent, immediate availability, email Dr. BJ Nash directly. Start your healing journey today!

Hive Therapy and Wellness is a cash based practice and full payment is due at the time of service. While this practice is out-of-network with all insurers, we offer discounted treatment packages, accept HSA/FSA payments and provide superbills that can be submitted for out-of-network coverage.

Out-of-network (OON) means the provider does not have contracts with any insurance companies. This comes with key benefits. Out-of-network providers are not limited to stipulations including number of visits, what type of treatment you receive, which provider you see, length of treatment process, etc. You and your provider determine the amount of care needed to reclaim a healthy quality of life. Learn more about out-of-network providers here.

Yes. Hive Therapy and Wellness is a case based practice and full payment is due at the time of service. While this practice is out-of-network with all insurers, we offer discounted treatment packages, accept HSA/FSA payments and provide superbills that can be submitted for out-of-network coverage.

Yes. Our providers accept FSA/HSA payments.

We provide superbills upon request. Superbills are itemized bills required by insurance companies to submit an insurance claim for out-of-network reimbursement. Unsure if your insurance will cover your care? Use this guide to find out.

Yes! Telehealth is available to all patients.

The state of Minnesota allows patients to visit a provider for up to 90 days prior to requiring a referral for out-of-network physical therapy treatment. Patients do not need a referral for wellness services, however, it is recommended you ask your insurance company how wellness services are covered in advance to avoid surprises.

The state of Minnesota allows patients to visit a provider for up to 90 days prior to requiring a referral for out-of-network physical therapy treatment. Patients do not need a referral for wellness services, however, it is recommended you ask your insurance company how wellness services are covered in advance to avoid surprises.

No. Our offices are located inside AnyTime Fitness gyms which gives us the opportunity to use their equipment during sessions, however, our patients do not need to be a current gym member. Non-members will receive a complimentary gym membership while you’re under our care.

You will be asked for credit card information to confirm your initial appointment. You are welcome to reschedule or cancel your appointment at least 24 hours in advance without penalty. If you are a no-show or cancel your appointment within 24 hours of the appointment, you will be charged the full fee or value of the appointment.

Appointments are 45 minutes, however, our providers are happy to adjust the length of appointments to fit your needs.

When you complete your initial paperwork, be sure to fill out the “How did you hear about us?” section and include the name of the referring provider, current patient or event you attended. The new patient credit will apply to your second appointment.

If you were referred by a current patient, they will receive a matching credit when you complete your second appointment.

Yes. It can be difficult to find the right physical therapist in your area. Our providers offer remote telehealth wellness appointments for individuals who live out of state.